Annual Maintenance Contract (AMC)
Annual Maintenance Contract (AMC) covering defined annual maintenance and support coverage for selected systems.
Qatar On-Site + Remote
7 individual services in 4 groups
AMC / Managed IT
Create a documented ongoing IT maintenance and support arrangement for selected networks, servers, workstations, and infrastructure without implying unapproved response-time commitments.
Qatar On-Site + Remote
Service group
Annual Maintenance
A written annual coverage arrangement for agreed systems, channels, responsibilities, and exclusions.
Service group
Preventive Maintenance
Planned checks and maintenance intended to identify practical follow-up work.
Preventive IT Maintenance
Preventive IT Maintenance covering scheduled checks, updates, housekeeping, and recommendations.
Qatar On-Site + Remote
Service group
Infrastructure Maintenance
Recurring maintenance for networks, servers, and workstations listed in the agreement.
Regular Network Maintenance
Regular Network Maintenance covering covered network equipment, connectivity, configuration, and checks.
Qatar On-Site + Remote
Server Maintenance
Server Maintenance covering covered server roles, updates, storage, and health indicators.
Qatar On-Site + Remote
Workstation Maintenance
Workstation Maintenance covering covered business desktops, laptops, updates, and common issues.
Qatar On-Site + Remote
Service group
Monitoring & Scheduled Support
Monitoring and planned assistance within the systems and terms defined by the agreement.
IT Infrastructure Monitoring
IT Infrastructure Monitoring covering selected infrastructure indicators, events, and alerts.
Qatar On-Site + Remote
Scheduled Technical Support
Scheduled Technical Support covering planned remote or appointment-based work for agreed tasks.
Qatar On-Site + Remote
From requirements to handover
A clear, budget-aware delivery process
Every engagement is scoped around the actual technical requirement, available budget, priorities, and delivery mode.
Step 1
Share your requirements and budget
Tell us what you need, what you already have, and the planning limit you want us to work within.
Step 2
Review the current setup and priorities
We identify what is essential, what can be reused, and what should wait for a later phase.
Step 3
Receive a practical proposal
The scope, one-time and recurring costs, equipment, licences, timeline, exclusions, and phases are made clear.
Step 4
Implement the agreed solution
We deliver the approved work through Qatar on-site appointments or suitable remote sessions worldwide.
Step 5
Divide the work into phases when required
If the full setup does not fit the available budget, essential requirements come first.
Step 6
Test, document, and hand over
We check the agreed result and provide practical handover information for your team.
Related service categories
IT Support
Technical supportRemote, on-site, help desk, device, software, email, Wi-Fi, account, and workstation support.
Qatar On-SiteRemote WorldwideQatar On-Site + Remote
Server Solutions
Core infrastructureWindows Server, identity, virtualization, business server roles, backup, maintenance, and troubleshooting.
Qatar On-Site + Remote
Networking
ConnectivityOffice networks, routing, switching, Wi-Fi, VPN, cabling, racks, monitoring, and troubleshooting.
Qatar On-SiteQatar On-Site + Remote
Discuss your requirement
Plan the right scope for AMC / Managed IT
Services can be requested individually or combined after the current environment, priorities, dependencies, and timeline are reviewed.
