Annual Maintenance Contract (AMC)
Annual Maintenance Contract (AMC) covering defined annual maintenance and support coverage for selected systems.
Request this service7 individual services in 4 groups
AMC / Managed IT
Create a documented ongoing IT maintenance and support arrangement for selected networks, servers, workstations, and infrastructure without implying unapproved response-time commitments.
Service group
Annual Maintenance
A written annual coverage arrangement for agreed systems, channels, responsibilities, and exclusions.
Service group
Preventive Maintenance
Planned checks and maintenance intended to identify practical follow-up work.
Preventive IT Maintenance
Preventive IT Maintenance covering scheduled checks, updates, housekeeping, and recommendations.
Request this serviceService group
Infrastructure Maintenance
Recurring maintenance for networks, servers, and workstations listed in the agreement.
Regular Network Maintenance
Regular Network Maintenance covering covered network equipment, connectivity, configuration, and checks.
Request this serviceServer Maintenance
Server Maintenance covering covered server roles, updates, storage, and health indicators.
Request this serviceWorkstation Maintenance
Workstation Maintenance covering covered business desktops, laptops, updates, and common issues.
Request this serviceService group
Monitoring & Scheduled Support
Monitoring and planned assistance within the systems and terms defined by the agreement.
IT Infrastructure Monitoring
IT Infrastructure Monitoring covering selected infrastructure indicators, events, and alerts.
Request this serviceScheduled Technical Support
Scheduled Technical Support covering planned remote or appointment-based work for agreed tasks.
Request this serviceRelated service categories
IT Support
Remote, on-site, help desk, device, software, email, Wi-Fi, account, and workstation support.
Server Solutions
Windows Server, identity, virtualization, business server roles, backup, maintenance, and troubleshooting.
Networking
Office networks, routing, switching, Wi-Fi, VPN, cabling, racks, monitoring, and troubleshooting.
Discuss your requirement
Plan the right scope for AMC / Managed IT
Services can be requested individually or combined after the current environment, priorities, dependencies, and timeline are reviewed.
